CSIA
What Our Customers Say
Real feedback from Dallas-Fort Worth and San Antonio homeowners who trust Blue Flue Solutions for their chimney and dryer vent needs.
Recent Google Reviews
Every review below is from a verified Google customer. We're proud of our perfect 5.0 rating.
"Sam was really amazing attending my short notice call. After trying to call at least 7 other contractors that were not available, they were able to fix my fireplace issue the same day. His communication and professionalism was above and beyond. Thanks for all your help just right before the ice storm"
"Highly recommend I had had two other chimney companies come out because my Chimney had been drifting Into my house, neither the of their companies did the detailed inspection or fix the issue both chimneys charged over 300 each. This company came over was able to fix my problem within the hour and still charged me less than what the other two companies did highly recommend."
"Very professional team with great service. I’m grateful they made adjustments for a same day cleaning service appointment and inspection."
"Sam helped us find an in-budget solution for our gas fire place that looks great and actually works (unlike our previous set-up). Thanks to his expertise, our house just got cozier, and just in time for winter. Thanks!"
"I’m really happy with Sam and his technician! Our gas fireplace wasn’t working, but they got us scheduled quickly and had it fixed fast. They were professional, explained what was going on, and left everything clean. The fireplace honestly looks refreshed and brand new. I’d definitely recommend them!"
"I had black smoke filling my front room and I called Sam 2 days before the ice storm because we wanted to use the fireplace. He was amazing he came the very next day to help us. He is very professional and knowledgeable and found the problem right away. The cap was too small and the mash was completely clogged from buildup of creosote and besides that the foundation of the crown needed repair . He said that the situation would have had a fatal result and removed the mash that we can use the fireplace throughout the storm with no fear. We ended up putting the new cap n foundation repairs and his pricing was very reasonable. He was very clean and left the job better than he found it. Then he checked the dryer vent and found the cap to be too small and the debris was trapped even tho we regularly cleaned the vent hose. It was a fire waiting to happen and he did the up and beyond duty because he was afraid that something could happen to us.I truly endorse him and his ability. He literally save the day for this household."
"What an amazing experience! We had Blue Flue come out to inspect and clean out our dryer vent. My house was built in the 80’s and I don’t think this had ever been done! But thanks to Blue Flue and Sam, we are all set and no worries of issue coming from that! I then asked them to also do my daughter’s house for both her chimney and dryer vent! Again, AMAZING experience. The complete explanation in simple terms was a refreshing change to explain what needed to be done! So, not only are we safe but my daughter & family (including my 4 granddaughters) are also safe! If I could give more than 5 stars I would!!!!"
"Sam was very nice. He spent about 90 minutes looking at a few extra parts of my house aside from what I was calling about, which was very helpful as a first time home owner. He even went into my crawl space and attic to try and find the cause to a whistling noise we were having. Then he climbed the roof to see how my chimney was holding up. He did all of this at no charge. I will be using him again because he’s very cost conscious for the consumer and I really appreciated it."
"Update: I decided to refresh the fireplace & spruce it up, so I called Sam back! Service was excellent again, he understood exactly what I wanted and told me exactly what I would need to create my vision! The result is absolutely gorgeous! Cannot recommend them enough!!! 10/10 Very impressed! Had them come out to clean our dryer vents & chimney in the new house, very helpful and professional! They were super accommodating with my schedule and attentive! Highly recommend!"
"They did an excellent job. On time, and professional. Explained whole process with pictures and video, and expected expense. Great value for the job. Am more than pleased with services. Thank you guys!"
"Timely, attentive service. Repaired fireplace and cleaned dryer vent and replaced the cover. Will be my go to for all things All things chimney and dryer."
"Thank you so much for your help today! BlueFlue office scheduled me for a next day appointment and the technician was very friendly and arrived on time. I was afraid to use my fireplace because it hadn’t been cleaned in a long time, and the damper was stuck. The technician fixed the damper and did a full sweep and wow, I cannot believe how much it came out of there… I’m so glad this was taken care of, now i feel safe using the fireplace. Thank you for all the help! Highly recommend!"
"I am a contractor with 40 years experience. I have worked with many trades over the years. Sam was punctual, knowledgeable along with fair pricing. Look no further. Blue Flue is my go-to, for all my chimney needs. Great experience!"
"Just had them come out to do a chimney sweep. I got same day service. He was very helpful and the service was quick. This company cleans dry vents as well. I definitely recommend."
"Leroy was excellent and the workmanship was also excellent Nice!"
"Very satisfied with my experience with Sam and BlueFlue. My chimney was in need of some maintenance and after a thorough inspection Sam helped me understand the impact a new chimney cap would have on the longevity of the structure. Very fast turnaround and it looks great. Before, during and after pics are attached."
"Sam with Blue Flue Solutions is the best! He showed up on time and was quick to inspect my dryer vent to make sure there was no air flow obstruction. Quick, easy experience highly recommend."
"Courteous. Clean. On time. All good things."
"Excellent service! Highly recommend!"
"Awesome service. Sam is the best!"
"The BEST!!!"
"Amazing service and professionalism. Appreciated the transparency throughout dealing with them."
"Sam did a fabulous job. Everything works well and looks great."
"Great service and super reliable. The experience is extremely professional - can't recommend enough!"
"Totally gets the job done and is very polite and friendly! We won't use anyone else!"
"I highly recommend Sam! Super responsive and does great work."
"Thank you, Sam for cleaning my chimney and installing the chimney cap. You did a great job!"
"Update: I decided to refresh the fireplace & spruce it up, so I called Sam back! Service was excellent again, he understood exactly what I wanted and told me exactly what I would need to create my vision! The result is absolutely gorgeous!"
"Sam was very professional and knowledgeable in repairing the concerns with my fireplace. He was able to troubleshoot immediately the root cause and made the repairs. I would definitely recommend his services."
"Awesome guy and awesome service too, he comes out every year and helps us tremendously, very knowledgeable."
"Great company! Fast response and were able to come check safety of our chimney before winter storm. Greatly appreciated."
"I always use BlueFlue for all my rental properties! They show up on time, have the best prices, and always reliable."
"Our chimney and dryer vent had never been cleaned... definitely overdue. We would text Sam again in a heartbeat!"
"Sam was very knowledgeable and their price was more than reasonable for a chimney sweep and gas log system service."
"Very professional team with great service. I'm grateful they made adjustments for a same day cleaning service appointment and inspection."
"Very efficient and knowledgeable! Got my chimney and fireplace running smoothly. I'm very excited to enjoy it this winter. Highly recommend!"
"My chimney cap blew off during a storm and BlueFlue came to the rescue! Their team was very professional and showed up on time. Great service!"
"Thank you so much! We just bought a new house and they came out to clean our chimneys and dryer vent. We'll definitely be calling again!"
"Sam installed my chimney part and cleaned my chimney. Great work, very professional, and fast service. Highly recommend Sam for any chimney job."
"Best chimney tech in DFW! Came out same day and cleaned out all of the debris, fixed the cracks and repaired the gas piping! Highly recommend! Also installed a new chimney cap as mine was so old!"
"Best experience! They came out and inspected and cleaned my chimney and dryer vent. Great customer service and transparent about issues and solutions! They are my new go to."
"BlueFlue should be your go to company for chimney cleaning services. They went above and beyond to clean our chimney, where other companies would have just done the quickest job possible. Would recommend BlueFlue to anyone who is looking for fantastic service!"
"Sam cleaned my chimneys and dryer vents today and did an excellent job. He was quick to respond to texts for scheduling and coordinating what we'd need done and he was done in no time! We'll be return customers."
"We called Sam at my sister's recommendation. She had used him to clean her chimney and dryer vent when she moved to a new house, so we did the same. Sam was prompt, efficient, and knowledgeable. We'll definitely be calling BlueFlue again for chimney and dryer vent cleaning."
"I recently had my dryer vent cleaned by this service, and I was extremely impressed. The team was professional, knowledgeable, and efficient. They clearly know their stuff and left everything spotless. I feel much safer and more confident using my dryer now - highly recommend their expertise!"
"When you are looking for someone reliable, trustworthy, and efficient CALL ON SAM! He was wonderful to work with. He made sure we clearly understood what was needed for repair. Our chimney looks great! THANK YOU, SAM!"
"Sam was incredibly helpful. He talked me through some basic steps to see if I could get my gas fireplace started on my own. When the flame wouldn't kick on, he squeezed me into his schedule. And this was before a big storm too. He was very honest, didn't try to upsell, and was very reasonably priced. 10/10 would call again."
"Highly recommend! I had two other chimney companies come out because my chimney had been drifting into my house, neither of their companies did the detailed inspection or fix the issue. Both charged over $300 each. This company was thorough and fair."
"Sam was very professional and responsive. He got me scheduled immediately, and in time for an up-coming ice storm. He did great work and all remained tidy. I'd recommend him to my family and friends!"
"We really appreciated his work and his willingness to come on short notice (ahead of a big winter storm). He was kind, did a great job communicating about what he was doing, and was very thorough! Would definitely recommend this company."
"Sam with BlueFlue Solutions was way more than just a chimney sweep! His knowledge and professionalism on our fireplaces and dryer vent was exceptional. I truly appreciated his attention to detail when rehabbing the fireplace kits and cleaning and rebuilding my dryer ductwork. I highly recommend Sam for all these services."
"Thank you Sam for fixing our ugly eye sore! Our chimney looks great now. This is a one of a kind company. You don't find customer service like this very often. What an incredible experience!"
"I can't thank Sam enough for helping me with my fireplace and maintenance on my dryer ducts. Everything came out very well. I really appreciate him and his hard-working dedication."
"What an amazing experience! We had Blue Flue come out to inspect and clean out our dryer vent. My house was built in the 80's and I don't think this had ever been done! But thanks to Blue Flue and Sam, we are all set and no worries of issue."
"Sam came to do my dryer vent and was very knowledgeable. Inspected the whole system from top to bottom. Very personable and a pleasure doing business with. Feel that I got a good value for my money! Will definitely use them in the future!"
"Blue Flue helped me out quickly and professionally! After a Dallas storm, my chimney got banged up and Sam came in fixed the bricks and installed a new cap for me. He did a great job and was fair. Thank you, Sam!"
"EXCELLENT!!!! Great same day customer service. The tech found that the dryer vent through the roof had been leaking prompting us to call a roofer that saved us from a flood through the attic. Love this guy."
"Sam was really amazing attending my short notice call. After trying to call at least 7 other contractors that were not available, Sam was able to fix my fireplace issue the same day. His communication and professionalism was above and beyond. Thanks for all your help just right before the ice storm."
"I had black smoke filling my front room and I called Sam 2 days before the ice storm because we wanted to use the fireplace. He was amazing he came the very next day to help us. He is very professional and knowledgeable and found the issue."
"Sam was extremely knowledgeable and experienced. We had our chimney cracks repaired and clean. He did a thorough inspection and gave us peace of mind about everything. We were able to get same day appointment and were grateful for a fair price. I would recommend BlueFlue if you need to have services done."
"I SO appreciate technicians who are excellent at what they do, prompt, knowledgeable and very thorough! Sam at Blue Flue answered all my pesky questions, gave me LOTS of options for my fireplace treatment and clearly priced everything."
"I'm really happy with Sam and his technician! Our gas fireplace wasn't working, but they got us scheduled quickly and had it fixed fast. They were professional, explained what was going on, and left everything clean. The fireplace honestly looks refreshed and brand new. I'd definitely recommend them!"
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